{"id":640,"count":413,"description":"<img class=\"alignleft wp-image-19468 size-medium\" src=\"https:\/\/beyondphilosophy.com\/wp-content\/uploads\/2017\/11\/colin-ryan-300x150.jpg\" alt=\"colin shaw inside information marketing podcasts\" width=\"300\" height=\"150\" \/>Our Customer Experience Podcast asks the question, 'Why do Customers behave in the way they do? Why do they say one thing, and then do another? Customers are irrational!'\r\n\r\nIn these engaging, insightful and sometimes humorous Customer Experience podcasts, \u2018The Intuitive Customer\u2019, will learn how to embrace the new science of behavioral economics and apply this to your experience design to take your Customer Experience to the next level.\r\n\r\nThese Customer Experience podcasts are hosted by Colin Shaw, who is recognized as one of the world\u2019s leading experts on Customer Experience.\r\n\r\nProfessor Ryan Hamilton, teaches Consumer Psychology at Emory University. Colin and Ryan break down why customers behave in the way they do and what you need to do to improve. They examine the hidden messages which a customer receives from an organization, subconsciously, without being aware of them. For example, a bank puts their pens on chains, which says they don\u2019t trust you!\r\n\r\nThe Intuitive Customer podcasts embraces the new science of Behavioral Economics and mixes it with Customer Experience design.\r\n\r\nIt will enable you to truly understand why customers behave in the manner they do and how you can use this to improve your customer experience. Take a listen!\r\n<h2>CX Podcast Topics<\/h2>\r\n<ul>\r\n \t<li>customer experience<\/li>\r\n \t<li>rational experience<\/li>\r\n \t<li>emotional experience<\/li>\r\n \t<li>customer engagement<\/li>\r\n \t<li>customer retention<\/li>\r\n \t<li>customer loyalty<\/li>\r\n \t<li>customer support<\/li>\r\n \t<li>customer service<\/li>\r\n \t<li>business development<\/li>\r\n \t<li>customer success<\/li>\r\n \t<li>cx marketing<\/li>\r\n \t<li>sales<\/li>\r\n \t<li>customer acquisition<\/li>\r\n \t<li>business growth<\/li>\r\n<\/ul>\r\nAnd More.....\r\n<div>Sign up to our newsletter today and never miss another customer experience podcast. The Intuitive Customer Podcasts from Beyond Philosophy.<\/div>\r\n<div><\/div>\r\n<div><\/div>","link":"https:\/\/beyondphilosophy.com\/podcasts\/","name":"The Intuitive Customer Podcast - CX Podcasts","slug":"podcasts","taxonomy":"category","parent":0,"meta":[],"_links":{"self":[{"href":"https:\/\/beyondphilosophy.com\/wp-json\/wp\/v2\/categories\/640","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/beyondphilosophy.com\/wp-json\/wp\/v2\/categories"}],"about":[{"href":"https:\/\/beyondphilosophy.com\/wp-json\/wp\/v2\/taxonomies\/category"}],"wp:post_type":[{"href":"https:\/\/beyondphilosophy.com\/wp-json\/wp\/v2\/posts?categories=640"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}