{"id":33090,"date":"2025-02-01T11:05:25","date_gmt":"2025-02-01T16:05:25","guid":{"rendered":"https:\/\/beyondphilosophy.com\/?p=33090"},"modified":"2025-01-27T17:10:47","modified_gmt":"2025-01-27T22:10:47","slug":"silence-is-killing-your-business-the-innovation-cost-of-quiet-teams","status":"publish","type":"post","link":"https:\/\/beyondphilosophy.com\/silence-is-killing-your-business-the-innovation-cost-of-quiet-teams\/","title":{"rendered":"Silence Is Killing Your Business: The Innovation Cost of Quiet Teams"},"content":{"rendered":"\n<!-- iframe plugin v.6.0 wordpress.org\/plugins\/iframe\/ -->\n<iframe loading=\"lazy\" title=\"Embed Player\" src=\"https:\/\/play.libsyn.com\/embed\/episode\/id\/35005260\/height\/128\/theme\/modern\/size\/standard\/thumbnail\/yes\/custom-color\/ffffff\/time-start\/00:00:00\/hide-playlist\/yes\/download\/yes\/font-color\/000000\" height=\"128\" width=\"100%\" scrolling=\"no\" allowfullscreen webkitallowfullscreen=\"true\" mozallowfullscreen=\"true\" oallowfullscreen=\"true\" msallowfullscreen=\"true\" 0=\"style=&quot;border:\" 1=\"none;&quot;&gt;&lt;\/iframe\" class=\"iframe-class\" frameborder=\"0\"><\/iframe>\n\n<h3 dir=\"ltr\">Episode Summary:<\/h3>\n<p dir=\"ltr\">How can you create an environment where your team feels safe to speak their minds without fear of judgment or reprisal? In this episode, Colin Shaw and Professor Ryan Hamilton are joined by Gary Keogh, an expert in psychological safety and a former corporate leader turned coach. Together, they dive into why fostering openness in teams is more than just a buzzword\u2014it\u2019s the secret sauce for innovation, collaboration, and performance.<\/p>\n<p dir=\"ltr\">Gary shares eye-opening stories, practical examples, and proven methods to build trust within teams. Learn how even small behaviors like showing vulnerability, demonstrating curiosity, and expressing appreciation can unlock untapped potential in your organization.<\/p>\n<p dir=\"ltr\">If you\u2019re a leader looking to bring out the best in your team\u2014or just curious about why \u201cnone of us are as clever as all of us\u201d\u2014this episode is packed with actionable insights you can\u2019t afford to miss.<\/p>\n<p><!--more--><\/p>\n<h3 dir=\"ltr\">Quote of the Episode<\/h3>\n<p dir=\"ltr\">The moment you create a space where everyone feels safe to contribute, that\u2019s when the magic happens.\u201d \u2014 Gary Keogh<\/p>\n<p dir=\"ltr\">Key Takeaways:<\/p>\n<ol>\n<li dir=\"ltr\" aria-level=\"1\">\n<p dir=\"ltr\" role=\"presentation\">Learn what it really means to create a workplace where people feel safe and eager to speak openly.<\/p>\n<\/li>\n<li dir=\"ltr\" aria-level=\"1\">\n<p dir=\"ltr\" role=\"presentation\">It\u2019s not about coddling your team or avoiding accountability.<\/p>\n<\/li>\n<li dir=\"ltr\" aria-level=\"1\">\n<p dir=\"ltr\" role=\"presentation\">Discover how leadership ego, self-censorship, and rigid cultural norms stifle collaboration\u2014and what you can do about it.<\/p>\n<\/li>\n<li dir=\"ltr\" aria-level=\"1\">\n<p dir=\"ltr\" role=\"presentation\">Three practical ways to foster psychological safety: show vulnerability, practice curiosity, and express appreciation.<\/p>\n<\/li>\n<li dir=\"ltr\" aria-level=\"1\">\n<p dir=\"ltr\" role=\"presentation\">The Jeff Bezos Approach: Find out why Amazon\u2019s founder speaks last in meetings and seeks out junior team members\u2019 perspectives first<\/p>\n<\/li>\n<\/ol>\n<p dir=\"ltr\"><strong>Resources Mentioned<\/strong><\/p>\n<p dir=\"ltr\"><strong>Contact Gary Keogh:<\/strong>\u00a0\u00a0<a href=\"http:\/\/linkedin.com\/in\/gkeogh\" rel=\"nofollow noopener\" target=\"_blank\">http:\/\/linkedin.com\/in\/gkeogh<\/a><\/p>\n<p dir=\"ltr\"><strong>Website<\/strong>:\u00a0<a href=\"https:\/\/gkexeccoaching.com\/\" rel=\"nofollow noopener\" target=\"_blank\">https:\/\/gkexeccoaching.com\/<\/a><\/p>\n<p dir=\"ltr\">\n<p dir=\"ltr\"><strong>About the Hosts:<\/strong><\/p>\n<p dir=\"ltr\"><strong>Colin Shaw<\/strong>\u00a0is a\u00a0<a href=\"https:\/\/www.linkedin.com\/newsletters\/6592050440320368642\/\" rel=\"nofollow noopener\" target=\"_blank\">LinkedIn &#8216;Top Voice&#8217;<\/a>\u00a0with a massive 284,000 followers and 86,000 subscribers to his &#8216;Why Customers Buy&#8217; newsletter. Shaw is named one of the world&#8217;s &#8216;Top 150 Business Influencers&#8217; by LinkedIn. His company,\u00a0<a href=\"https:\/\/beyondphilosophy.com\/\">Beyond Philosophy<\/a>\u00a0LLC, has been selected four times by the Financial Times as a top management consultancy. Shaw is co-host of the top 1.5% podcast &#8216;<a href=\"https:\/\/beyondphilosophy.com\/podcasts\/\">The Intuitive Customer<\/a>&#8216;\u2014with over 600,000 downloads\u2014and author of eight best-sellers on <a href=\"https:\/\/beyondphilosophy.com\/customer-experience\/\">customer experience<\/a>, Shaw is a sought-after keynote speaker.\u00a0<a href=\"https:\/\/www.linkedin.com\/in\/colinrjshaw\/\" rel=\"nofollow noopener\" target=\"_blank\">Follow Colin on LinkedIn<\/a>.<\/p>\n<p dir=\"ltr\"><strong>Ryan Hamilton<\/strong>\u00a0is a Professor of Marketing at Emory University&#8217;s Goizueta Business School and co-author of &#8216;The Intuitive Customer&#8217; book. An award-winning teacher and researcher in consumer psychology, he has been named one of Poets &amp; Quants&#8217; &#8220;World\u2019s Best 40 B-School Profs Under 40.&#8221; His research focuses on how brands, prices, and choice architecture influence shopper decision-making, and his findings have been published in top academic journals and covered by major media outlets like The New York Times and CNN. His work highlights how psychology can help firms better understand and serve their customers. Ryan has a new book launch in June 2025 called \u201cThe Growth Dilemma: Managing Your Brand When Different Customers Want Different Things\u201d Harvard Business Press\u00a0<a href=\"http:\/\/linkedin.com\/in\/ryan-hamilton-49b3321\" rel=\"nofollow noopener\" target=\"_blank\">Follow Ryan on LinkedIn.<\/a><\/p>\n<p dir=\"ltr\"><strong>Subscribe &amp; Follow<\/strong><\/p>\n<p dir=\"ltr\"><a href=\"https:\/\/podcasts.apple.com\/gb\/podcast\/the-intuitive-customer-helping-you-improve-your\/id1319228135\" rel=\"nofollow noopener\" target=\"_blank\">Apple Podcasts<\/a><\/p>\n<p dir=\"ltr\"><a href=\"https:\/\/open.spotify.com\/show\/1Jqx6D32nGurAqVXZ6vAEE?si=ace8c990b8254ec5\" rel=\"nofollow noopener\" target=\"_blank\">Spotify<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Episode Summary: How can you create an environment where your team feels safe to speak their minds without fear of judgment or reprisal? In this episode, Colin Shaw and Professor Ryan Hamilton are joined by Gary Keogh, an expert in psychological safety and a former corporate leader turned coach. Together, they dive into why fostering [&hellip;]<\/p>\n","protected":false},"author":1385,"featured_media":27706,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[640],"tags":[],"class_list":["post-33090","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-podcasts"],"_links":{"self":[{"href":"https:\/\/beyondphilosophy.com\/wp-json\/wp\/v2\/posts\/33090","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/beyondphilosophy.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/beyondphilosophy.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/beyondphilosophy.com\/wp-json\/wp\/v2\/users\/1385"}],"replies":[{"embeddable":true,"href":"https:\/\/beyondphilosophy.com\/wp-json\/wp\/v2\/comments?post=33090"}],"version-history":[{"count":1,"href":"https:\/\/beyondphilosophy.com\/wp-json\/wp\/v2\/posts\/33090\/revisions"}],"predecessor-version":[{"id":33091,"href":"https:\/\/beyondphilosophy.com\/wp-json\/wp\/v2\/posts\/33090\/revisions\/33091"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/beyondphilosophy.com\/wp-json\/wp\/v2\/media\/27706"}],"wp:attachment":[{"href":"https:\/\/beyondphilosophy.com\/wp-json\/wp\/v2\/media?parent=33090"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/beyondphilosophy.com\/wp-json\/wp\/v2\/categories?post=33090"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/beyondphilosophy.com\/wp-json\/wp\/v2\/tags?post=33090"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}