{"id":31049,"date":"2023-03-18T04:05:38","date_gmt":"2023-03-18T08:05:38","guid":{"rendered":"https:\/\/beyondphilosophy.com\/?p=31049"},"modified":"2023-03-26T16:31:01","modified_gmt":"2023-03-26T20:31:01","slug":"employee-experience-is-just-a-fad-stupid-or-is-it-really-the-future","status":"publish","type":"post","link":"https:\/\/beyondphilosophy.com\/employee-experience-is-just-a-fad-stupid-or-is-it-really-the-future\/","title":{"rendered":"Employee Experience is just a fad stupid! Or is it really the future?"},"content":{"rendered":"\n<!-- iframe plugin v.6.0 wordpress.org\/plugins\/iframe\/ -->\n<iframe loading=\"lazy\" style=\"border:none\" src=\"\/\/html5-player.libsyn.com\/embed\/episode\/id\/26180745\/height\/100\/width\/\/thumbnail\/yes\/render-playlist\/no\/theme\/custom\/tdest_id\/606730\/custom-color\/f7a011\" height=\"100\" width=\"100%\" scrolling=\"no\" 0=\"allowfullscreen\" 1=\"webkitallowfullscreen\" 2=\"mozallowfullscreen\" 3=\"oallowfullscreen\" 4=\"msallowfullscreen\" class=\"iframe-class\" frameborder=\"0\"><\/iframe>\n\n<p class=\"p5\">Fads come and go. From Tamagotchi&#8217;s to fidget spinners, we have seen plenty come and go. However, one fad that will never go out of style is treating your employees as the valuable resource they are. So, to answer our own question, Employee Experience is not just a fad and is definitely the future of a successful organization.<span class= \"Apple-converted-space\">&nbsp;<\/span><\/p>\n<p class=\"p5\">We are fired up about this today because one of you, Praveen Kumar is in a pickle and he asked for our help. He wanted to know how to build an excellent Employee Experience. Not surprisingly, we had plenty of advice about it.<span class= \"Apple-converted-space\">&nbsp;<\/span><\/p>\n<p class=\"p5\">You see, so much of what we talk about on this podcast applies to customers. However, it also applies to employees. People are people, whether they are buying or selling. So, until your employees are robots, you should be managing both experiences.<span class=\"Apple-converted-space\">&nbsp;<\/span><\/p>\n<p class=\"p5\">In this episode, we explore the question of how to build an excellent Employee Experience. We also share some advice on how to implement the advice practically and successfully, which is more than we can say for bringing back the Thighmaster. <span class=\"Apple-converted-space\">&nbsp;<\/span><\/p>\n<p class=\"p6\"><strong>Key Ideas to Improve your <a href=\"https:\/\/beyondphilosophy.com\/customer-experience\/\">Customer Experience<\/a><\/strong><\/p>\n<p class=\"p6\">One thing that might be a fad is what we call this area. For our part, we like Employee Experience because it goes with Customer Experience, and it uses alliteration. So, we don&#8217;t think the idea behind it will fade, but the terminology might. And we are okay with that.<span class= \"Apple-converted-space\">&nbsp;<\/span><\/p>\n<p class=\"p6\">Here are a few key moments in the discussion:<\/p>\n<ul class=\"ul1\">\n<li class=\"li6\"><strong>06:23<span class= \"Apple-converted-space\">&nbsp;<\/span><\/strong> Colin explains how we are all experiential animals, so it is essential to ensure that experiences work for us, or there are negative consequences.<span class=\"Apple-converted-space\">&nbsp;<\/span><\/li>\n<li class=\"li6\"><strong>10:46.<\/strong> We discuss how the Customer Experience and the behavioral science theories that we relate to it also apply to the Employee Experience.<span class= \"Apple-converted-space\">&nbsp;<\/span><\/li>\n<li class=\"li6\"><strong>13:26<span class= \"Apple-converted-space\">&nbsp;<\/span><\/strong> Ryan explains how Reference Points are essential in the conversation about Employee Experiences.<span class=\"Apple-converted-space\">&nbsp;<\/span><\/li>\n<li class=\"li6\"><strong>20:56<span class= \"Apple-converted-space\">&nbsp;<\/span><\/strong> We address the various ways you can use Customer Experience advice to manage your Employee Experience efforts.<span class= \"Apple-converted-space\">&nbsp;<\/span><\/li>\n<li class=\"li6\"><strong>26:10<span class= \"Apple-converted-space\">&nbsp;<\/span><\/strong> Colin gets into how a previous podcast about the <a href=\"http:\/\/bit.ly\/3iMiq9V\" rel=\"nofollow noopener\" target=\"_blank\"><span class=\"s2\">5 Rules of Leadership<\/span><\/a> are essential here also.<span class= \"Apple-converted-space\">&nbsp;<\/span><\/li>\n<li class=\"li6\"><strong>29:11<span class= \"Apple-converted-space\">&nbsp;<\/span><\/strong> We both offer our last bits of advice for Kumar and anyone who wants to build an excellent Employee Experience.<span class= \"Apple-converted-space\">&nbsp;<\/span><\/li>\n<\/ul>\n<p><span class= \"Apple-converted-space\">_________________________________________________________________<\/span><\/p>\n<p>Did you know we have a YouTube Channel too?&nbsp;<a href=\"https:\/\/www.youtube.com\/c\/ColinShaw_CX?utm_source=Youtube&amp;utm_medium=LinkedIn+Article&amp;utm_campaign=Newsletter:+Fear\" rel=\"nofollow noopener\" target=\"_blank\">Check it out here<\/a>.<\/p>\n<p> Connect with Colin on LinkedIn&nbsp;<a href=\"https:\/\/www.linkedin.com\/in\/colinrjshaw\/\" rel=\"nofollow noopener\" target=\"_blank\">HERE<\/a>.<\/p>\n<p> Follow Colin on Twitter&nbsp;<a href=\"https:\/\/twitter.com\/ColinShaw_CX?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor\" rel=\"nofollow noopener\" target=\"_blank\">HERE<\/a>.<\/p>\n<p> Click&nbsp;<a href=\"https:\/\/beyondphilosophy.com\/our-team\/ryan-hamilton\/\">HERE<\/a>&nbsp;to learn more about Professor Ryan Hamilton of Emory University.&nbsp;<\/p>\n<p> To learn more about Beyond Philosophy&#8217;s Suite of Services&nbsp;<a href=\"https:\/\/beyondphilosophy.com\/cx-services\/\">Click here<\/a>.<\/p>\n<p><a href=\"http:\/\/intuitivecustomer.libsyn.com\/employee-experience-is-just-a-fad-stupid-or-is-it-real-the-future?tdest_id=606730\" rel=\"nofollow noopener\" target=\"_blank\"><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Fads come and go. From Tamagotchi&#8217;s to fidget spinners, we have seen plenty come and go. However, one fad that will never go out of style is treating your employees as the valuable resource they are. So, to answer our own question, Employee Experience is not just a fad and is definitely the future of [&hellip;]<\/p>\n","protected":false},"author":3143,"featured_media":24561,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[640],"tags":[],"class_list":["post-31049","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-podcasts"],"_links":{"self":[{"href":"https:\/\/beyondphilosophy.com\/wp-json\/wp\/v2\/posts\/31049","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/beyondphilosophy.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/beyondphilosophy.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/beyondphilosophy.com\/wp-json\/wp\/v2\/users\/3143"}],"replies":[{"embeddable":true,"href":"https:\/\/beyondphilosophy.com\/wp-json\/wp\/v2\/comments?post=31049"}],"version-history":[{"count":0,"href":"https:\/\/beyondphilosophy.com\/wp-json\/wp\/v2\/posts\/31049\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/beyondphilosophy.com\/wp-json\/wp\/v2\/media\/24561"}],"wp:attachment":[{"href":"https:\/\/beyondphilosophy.com\/wp-json\/wp\/v2\/media?parent=31049"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/beyondphilosophy.com\/wp-json\/wp\/v2\/categories?post=31049"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/beyondphilosophy.com\/wp-json\/wp\/v2\/tags?post=31049"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}