{"id":1721,"date":"2011-02-09T10:45:00","date_gmt":"2011-02-09T10:45:00","guid":{"rendered":"http:\/\/bp.rajeshkurikayar.co.uk\/?page_id=1721"},"modified":"2019-12-04T03:39:03","modified_gmt":"2019-12-04T08:39:03","slug":"some-great-customer-experience-statistics-2011","status":"publish","type":"post","link":"https:\/\/beyondphilosophy.com\/some-great-customer-experience-statistics-2011\/","title":{"rendered":"Some great customer experience statistics for 2011"},"content":{"rendered":"<p>Some great <a href=\"https:\/\/beyondphilosophy.com\/customer-experience\/\">customer experience<\/a> statistics for 2011<\/p>\n<p>Author: Colin Shaw<\/p>\n<p><strong style=\"display: block; margin: 12px 0 4px;\"><a title=\"2010 Customer Experience Impact Report\" href=\"http:\/\/www.slideshare.net\/RightNow\/2010-customer-experience-impact\" rel=\"nofollow noopener\" target=\"_blank\">2010 Customer Experience Impact Report<\/a><\/strong><\/p>\n<p><object id=\"__sse5400618\" width=\"425\" height=\"355\" classid=\"clsid:d27cdb6e-ae6d-11cf-96b8-444553540000\" codebase=\"http:\/\/download.macromedia.com\/pub\/shockwave\/cabs\/flash\/swflash.cab#version=6,0,40,0\"><param name=\"allowFullScreen\" value=\"true\" \/><param name=\"allowScriptAccess\" value=\"always\" \/><param name=\"src\" value=\"http:\/\/static.slidesharecdn.com\/swf\/ssplayer2.swf?doc=2010customerexperienceimpact-101009093900-phpapp02&amp;stripped_title=2010-customer-experience-impact&amp;userName=RightNow\" \/><param name=\"allowfullscreen\" value=\"true\" \/><param name=\"allowscriptaccess\" value=\"always\" \/><embed id=\"__sse5400618\" width=\"425\" height=\"355\" type=\"application\/x-shockwave-flash\" src=\"http:\/\/static.slidesharecdn.com\/swf\/ssplayer2.swf?doc=2010customerexperienceimpact-101009093900-phpapp02&amp;stripped_title=2010-customer-experience-impact&amp;userName=RightNow\" allowfullscreen=\"allowfullscreen\" allowscriptaccess=\"always\" allowfullscreen=\"allowfullscreen\" allowscriptaccess=\"always\" \/><\/object>View more <a href=\"http:\/\/www.slideshare.net\/\" rel=\"nofollow noopener\" target=\"_blank\">presentations<\/a> from <a href=\"http:\/\/www.slideshare.net\/RightNow\" rel=\"nofollow noopener\" target=\"_blank\">RightNow Technologies<\/a>.<\/p>\n<p>2010 Customer Experience Impact Report<br \/>\nView more <a href=\"http:\/\/www.slideshare.net\/\" rel=\"nofollow noopener\" target=\"_blank\">presentations<\/a> from<a href=\"http:\/\/www.slideshare.net\/RightNow\" rel=\"nofollow noopener\" target=\"_blank\"> RightNow Technologies<\/a>.<br \/>\nRightNow, a corporate customer experience product organisation put together this deck full of customer experience statistics that I thought was useful to share.<\/p>\n<p>Would love to hear your thoughts and builds<\/p>\n<p>By COLIN SHAW | Published: FEBRUARY 3, 2011<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Some great customer experience statistics for 2011 Author: Colin Shaw 2010 Customer Experience Impact Report View more presentations from RightNow Technologies. 2010 Customer Experience Impact Report View more presentations from RightNow Technologies. RightNow, a corporate customer experience product organisation put together this deck full of customer experience statistics that I thought was useful to share. [&hellip;]<\/p>\n","protected":false},"author":12,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[102,92],"tags":[],"class_list":["post-1721","post","type-post","status-publish","format-standard","hentry","category-market-research","category-social-media"],"_links":{"self":[{"href":"https:\/\/beyondphilosophy.com\/wp-json\/wp\/v2\/posts\/1721","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/beyondphilosophy.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/beyondphilosophy.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/beyondphilosophy.com\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/beyondphilosophy.com\/wp-json\/wp\/v2\/comments?post=1721"}],"version-history":[{"count":0,"href":"https:\/\/beyondphilosophy.com\/wp-json\/wp\/v2\/posts\/1721\/revisions"}],"wp:attachment":[{"href":"https:\/\/beyondphilosophy.com\/wp-json\/wp\/v2\/media?parent=1721"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/beyondphilosophy.com\/wp-json\/wp\/v2\/categories?post=1721"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/beyondphilosophy.com\/wp-json\/wp\/v2\/tags?post=1721"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}