{"id":1555,"date":"2009-03-19T00:00:00","date_gmt":"2009-03-19T00:00:00","guid":{"rendered":"http:\/\/bp.rajeshkurikayar.co.uk\/?page_id=1555"},"modified":"2019-11-30T03:52:03","modified_gmt":"2019-11-30T08:52:03","slug":"how-engage-senior-executives-improving-customer-experience","status":"publish","type":"post","link":"https:\/\/beyondphilosophy.com\/how-engage-senior-executives-improving-customer-experience\/","title":{"rendered":"How to engage the senior executives in improving the Customer Experience"},"content":{"rendered":"<p><iframe loading=\"lazy\"  title=\"Engaging Senior Executives on Improving the Customer Experience\" width=\"1080\" height=\"810\" src=\"https:\/\/www.youtube.com\/embed\/7KxWxU6-y2o?feature=oembed\"  allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" allowfullscreen><\/iframe><\/p>\n<p>In Clip #2, Darren Cornish, Director (VP) of <a href=\"https:\/\/beyondphilosophy.com\/customer-experience\/\">Customer Experience<\/a> at Aviva (Norwich Union) continues to explain how he engaged the Senior Executives team to improve the Customer Experience.<\/p>\n<p>By Colin Shaw | Published: March 19, 2009<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In Clip #2, Darren Cornish, Director (VP) of Customer Experience at Aviva (Norwich Union) continues to explain how he engaged the Senior Executives team to improve the Customer Experience. By Colin Shaw | Published: March 19, 2009<\/p>\n","protected":false},"author":12,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[83],"tags":[],"class_list":["post-1555","post","type-post","status-publish","format-standard","hentry","category-customer-experience-1"],"_links":{"self":[{"href":"https:\/\/beyondphilosophy.com\/wp-json\/wp\/v2\/posts\/1555","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/beyondphilosophy.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/beyondphilosophy.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/beyondphilosophy.com\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/beyondphilosophy.com\/wp-json\/wp\/v2\/comments?post=1555"}],"version-history":[{"count":0,"href":"https:\/\/beyondphilosophy.com\/wp-json\/wp\/v2\/posts\/1555\/revisions"}],"wp:attachment":[{"href":"https:\/\/beyondphilosophy.com\/wp-json\/wp\/v2\/media?parent=1555"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/beyondphilosophy.com\/wp-json\/wp\/v2\/categories?post=1555"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/beyondphilosophy.com\/wp-json\/wp\/v2\/tags?post=1555"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}