{"id":1485,"date":"2010-09-06T00:00:00","date_gmt":"2010-09-06T00:00:00","guid":{"rendered":"http:\/\/bp.rajeshkurikayar.co.uk\/?page_id=1485"},"modified":"2019-11-28T02:31:16","modified_gmt":"2019-11-28T07:31:16","slug":"facebook-places-opportunity-customer-experience","status":"publish","type":"post","link":"https:\/\/beyondphilosophy.com\/facebook-places-opportunity-customer-experience\/","title":{"rendered":"Facebook Places \u2013 an opportunity for a customer experience?"},"content":{"rendered":"<p>Facebook Places \u2013 an opportunity for a <a href=\"https:\/\/beyondphilosophy.com\/customer-experience\/\">customer experience<\/a>?<\/p>\n<p>Author: Colin Shaw<\/p>\n<p><strong>The rise of geo-location services, culminating in the release of Facebook Places, has led me to ask one key question \u2013 is there an opportunity for organisations to extend their customer experience into this space?<\/strong><\/p>\n<p>We\u2019ve already seen Facebook Places integrated into <a href=\"http:\/\/mashable.com\/2010\/09\/01\/facebook-places-gets-a-romantic-twist-with-meetmoi-integration\/\" rel=\"nofollow noopener\" target=\"_blank\">geo-location dating<\/a> and <a href=\"http:\/\/www.marketwire.com\/press-release\/SCVNGR-Launches-Facebook-Places-Integration-1310630.htm\" rel=\"nofollow noopener\" target=\"_blank\">treasure hunts<\/a>, but we\u2019re yet to spot any real extension of an organisations customer experience. I think there is the opportunity for some unique brand experiences, or the chance to help customers who check-in at your Facebook Place. It\u2019s likely that we will start to see an extension of the rewards through offers and discounts we saw employed through Foursquare and Gowalla earlier this year. Have a watch of the video and leave your thoughts in the comments.<\/p>\n<p>By COLIN SHAW | Published: SEPTEMBER 6, 2010<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Facebook Places \u2013 an opportunity for a customer experience? Author: Colin Shaw The rise of geo-location services, culminating in the release of Facebook Places, has led me to ask one key question \u2013 is there an opportunity for organisations to extend their customer experience into this space? We\u2019ve already seen Facebook Places integrated into geo-location [&hellip;]<\/p>\n","protected":false},"author":12,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[83,92],"tags":[],"class_list":["post-1485","post","type-post","status-publish","format-standard","hentry","category-customer-experience-1","category-social-media"],"_links":{"self":[{"href":"https:\/\/beyondphilosophy.com\/wp-json\/wp\/v2\/posts\/1485","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/beyondphilosophy.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/beyondphilosophy.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/beyondphilosophy.com\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/beyondphilosophy.com\/wp-json\/wp\/v2\/comments?post=1485"}],"version-history":[{"count":0,"href":"https:\/\/beyondphilosophy.com\/wp-json\/wp\/v2\/posts\/1485\/revisions"}],"wp:attachment":[{"href":"https:\/\/beyondphilosophy.com\/wp-json\/wp\/v2\/media?parent=1485"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/beyondphilosophy.com\/wp-json\/wp\/v2\/categories?post=1485"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/beyondphilosophy.com\/wp-json\/wp\/v2\/tags?post=1485"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}