Comments on: Is CSAT Dead? No. Should It Be? Yes, ASAP. Replacement, IMHO: Emotionally-Driven Value (EDV), PDQ https://beyondphilosophy.com/csat-dead-no-yes-asap-replacement-imho-emotionally-driven-value-edv-pdq/ The Intuitive Customer podcasts are hosted by Colin Shaw & other hosts. Learn how (CX) Customer experience can help improve your business to Tue, 10 Sep 2019 09:36:47 +0000 hourly 1 https://wordpress.org/?v=6.9